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There are a few reasons. The first is because we have many customers that live outside of the United States. When these folks order, they want the extra parts because it is more cost effective for them to order them with their mill. They also know that they can recieve them at that time, whereas the future maybe un certain. Second, the cleaning procedures of grain in other countries is not the same as it is in the US, so there are a lot more foreign media in the grain; i.e. small pebbles. Finally we have customers that like the insuruance of having extras on hand just in case. The main difference is in our grinding burrs. On our larger mills the burrs are machined from a hardened alloy steel. Because of their size and design, machining gives them a very strong edge. Our smaller mill features burrs that have been cast out of alloy steel and we can do this because of their size and design. All of our burrs include our Lifetime Heirloom Guarantee. The other real difference is how we manufacture the mills. We specialize in precision machining and this allows us to produce a mill that will last. We recognize that word of mouth and a happy customer is the best advertizing there is. We make every effort to be available to our customers and answer any questions they have with their mill. Remember, our mills are Lifetime Heirloom Guaranteed and come with a 30 day money back satisfaction guarantee. The following is a point-by-point rebuttal of that review and claims made: Please open the following Word Document: Rebuttal Document. Below is a comparison chart of our mills to help make your choice easier.
Call Toll Free - 1.855.777.7096
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